Terms & Conditions

SMS Terms & Conditions

Understand our SMS communication policies.

1. SMS Consent Communication

By providing your phone number and checking the SMS consent box, you agree to receive text messages from Innovative Health & Wellness. The information collected (e.g., phone numbers) will not be sold, shared, or disclosed to third parties for marketing purposes.

2. Types of SMS Communications

If you opt in, you may receive SMS messages related to:

– Appointment reminders

– Follow-up messages

– Customer care and patient support

Example Message:

Innovative Health & Wellness: Your appointment is scheduled for Thursday, Jan 11, 2025, at 2:30 PM. Please arrive on time and bring your ID.

Reply YES to confirm or NO to cancel. Reply HELP for support or STOP to opt out. Msg & data rates may apply.

3. Message Frequency

Message frequency may vary depending on your appointment activity or support needs.

Example:

You may receive up to 1 message per week related to your appointments or care updates.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. Rates may differ for domestic vs. international messages.

5. Opt-In Methods

You can opt in to receive SMS messages in the following ways:

– By checking the SMS consent box on any digital or paper form

– By submitting an online form requesting communications

6. Opt-Out Method

You may opt out of SMS communications at any time by:

– Replying “STOP” to any message

– Contacting us directly to request removal from our SMS list

7. Help & Support

If you need assistance:

– Reply “HELP” to any message

– Contact us directly at:

📧 nidris@IHW.com

📞 972-535-8936

8. Standard Messaging Disclosures

Message and data rates may apply

You may opt out at any time by replying “STOP”

For assistance, reply “HELP” or contact us directly

Message frequency may vary

For full details, please review our Privacy Policy and Terms and Conditions pages.